Frequently Asked Questions
These devices come from large companies that upgrade their computer parks with new equipment, sometimes still under the manufacturer’s warranty. These reconditioned devices feature similar or upgraded components compared to the originally supplied devices.
Yes, all the devices come with the manufacturer’s license and can also be upgraded to the latest version provided by Microsoft for reconditioned equipment.
Each reconditioned device is classified based on its condition (Grade A+, A, B), and this classification allows you to choose exactly what you want. The devices we sell are mostly Grade A+, which means they are in excellent condition, unless otherwise indicated in the product description. Below is the rating table for our products:
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A+Equipment in excellent condition, with minimal signs of use;
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AEquipment in good condition, may have minor scratches but without significant depth;
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BFully functional equipment, may have scratches, chips, or more noticeable wear/marks.
- Reduction of carbon footprint - By reusing computer equipment, we prevent it from ending up in landfills, reducing pollution.
- Reduced environmental impact - By recycling and reusing old equipment, we reduce the needed to manufacture new products and use new resources. Furthermore, we contribute to a circular economy.
- Quality of equipment - The equipment goes through a rigorous reconditioning process, in order to guarantee good quality of the product and its functioning.
- Financial savings - It is possible to purchase refurbished equipment at a lower cost and with the same quality as new equipment.
The Ecotax is a tax intended to finance environmental companies, also known as Waste Collection Management Companies. This tax applies to WEEE (Waste Electrical and Electronic Equipment) and tires. The tax is directly reflected in the price paid by the consumer, with the value being delivered to the companies that handle and transport the waste. APRONET is a registered producer with ANREEE under number PT002418.
As standard on almost all products, we provide a 1-year warranty, which can be extended up to 3 years.
You can always confirm the warranty in the respective product sheet on our website.
The batteries are tested and confirmed to accept a charge, but we cannot guarantee the lifespan of the provided batteries.
Warranty returns require the customer to send the equipment back to us. We cover all necessary parts, labor, and return shipping costs for you. The warranty covers all hardware failures (except batteries and transformers, as they are classified as consumables), but it does not cover software issues, accidental damage, or post-sale installations.
Yes, you can purchase the service either when buying the equipment or only in the event of a malfunction.
For online orders paid by 5:00 PM, we guarantee delivery within 24 hours. In other words, you will receive your order the next day.
Up to 5Kg | Up to 10Kg | Up to 15Kg | Up to 20Kg | Up to 25Kg | Up to 30Kg | +30Kg |
---|---|---|---|---|---|---|
6,00€ | 6,50€ | 7,00€ | 7,50€ | 8,00€ | 9,00€ | +2,50/10Kg |
We accept payments by Bank Transfer, Multibanco Reference, Multibanco (Balcon), Cash on Delivery and also payment within 30 days after credit approval.
Certainly! Here’s the translation of the discounts table:
Payment Method | Counter Delivery | Courier Delivery |
---|---|---|
Bank Transfer | 3% | 3% |
Mbway | 3% | - |
Ref. Multibanco | 2% | 2% |
Cash on Delivery | 3% | 1% |
Payment within 30 Days | - | - |
And you can also enjoy free shipping up to 30 kg if you purchase more than €500. The values presented do not include VAT or eco-taxes.
APRONET attaches great importance to some crucial points of its work, namely:
- Focus on customer satisfaction;
- High level of demand in the choice of our products;
- Thousands of pieces of equipment in physical stock;
- Warranty up to 3 years with option to collect and ship up to 2 years;
- Quality of technical/commercial service;
- Extra safe packaging and fast shipment.
In addition, there are other factors that make APRONET your best choice:
- Market experience;
- Personalized service;
- Sustainability;
- Ease of payment;
- After-sales Support.
Contact us! You can call the number +351 256 28 9000, send an email to revenda@pronet.pt, or use the contact form on our website at pronet.pt.
Good business!